Every answer below is based on the sources cited in our review, bonus and payments pages, checked on November 2, 2026.
Questions
Is Vulkan Vegas the same as V.Vegas?
Yes. Vulkan Vegas now runs as V.Vegas at v.vegas, and the old vulkanvegas.com address shows a parked page.
Is Vulkan Vegas safe for Canadians?
It is licensed in Curaçao (OGL/2024/822/0338) and its payout rules are published. That is weaker protection than a Canadian provincial licence, and it offers no dispute route through a Canadian regulator.
Can I play Vulkan Vegas in Ontario?
It is not registered with iGaming Ontario. Ontario residents should use operators on the iGaming Ontario regulated list.
What is the minimum age?
The operator accepts players aged 18+, but provincial law sets 19+ in most provinces (18+ in Alberta, Manitoba and Québec). Follow your province’s age limit.
Are casino winnings taxed in Canada?
Recreational gambling winnings are generally not taxed in Canada. The V.Vegas terms put responsibility for any tax on the player, so ask a tax adviser if gambling is a significant source of income for you.
How do I contact Vulkan Vegas support?
Through 24/7 live chat, or by email at [email protected] ([email protected] for complaints).
How do I set limits or self-exclude?
Contact Live Support. To self-exclude, you then confirm the request by email from your registered address, and it applies once support confirms it.
Does the welcome bonus need a promo code?
No. You activate the pack from the “Bonuses” section within 4 days of registering.